User Name Password
Home About Us Purchase Download Payment Help Distributor Contact us
 
Product Catalogue



Shipping Information

  • DHL : 8158278785
    Ship To: Germany
    Order #:1021000282
  • DHL : 8417573360
    Ship To: Kosovo
    Order #:0923000273
  • DHL : 8155838552
    Ship To: Kenya
    Order #:0922000272
  • DHL : 8153328831
    Ship To: Peru
    Order #:0823000269
  • DHL : 4131871785
    Ship To: UK
    Order #:0802000262
  • DHL : 6880515946
    Ship To: UK
    Order #:0726000261
  • DHL : EA177209889CN(EMS)
    Ship To: Brazil
    Order #:0722000260
  • DHL : 5699293132
    Ship To: Germany
    Order #:0712000257
  • DHL : 5795586392
    Ship To: Kenya
    Order #:0711000256
  • DHL : 4409309575
    Ship To: Kenya
    Order #:0616000253
  • DHL : 9523628004
    Ship To: Albania
    Order #:0609000252
  • DHL : (TNT)GD771742075WW
    Ship To: Cyprus
    Order #:0608000251
  • DHL : 3317093065
    Ship To: Germany
    Order #:0521000242
  • DHL : 1216182866
    Ship To: Kosovo
    Order #:0515000241
  • DHL : 4895765512
    Ship To: Gambia
    Order #:0504000237
  • DHL : 5273761080
    Ship To: Germany
    Order #:0410000234
  • DHL : 1450648603
    Ship To: South Africa
    Order #:0328000230
  • DHL : 1192831161
    Ship To: Bolivia
    Order #:0322000229
  • DHL : 1192678513
    Ship To: USA
    Order #:0322000228
  • DHL : 1216174680
    Ship To: Kosovo
    Order #:0322000227
  • DHL : 1192770191
    Ship To: Peru
    Order #:0321000226
  • DHL : 4781696883
    Ship To: South Africa
    Order #:0320000224
  • DHL : 1192661120
    Ship To: Canada
    Order #:0317000220

Links


Concession

 
GM Tech2 GM Scanner with CANdi & TIS

$288
 
GDS VCI Diagnostic Tool For Hyundai And Kia

$109
 
Toyota IT2 TOYOTA DENSO Diagnostic Tester-2 IT2 For TOYOTA And SUZUKI V2017.01
$289

 
  •  
  •  
  •  

 

 

 
News & EventMore>>


Policy

About Shipping Fee

Shipping fee is according to the total weight of the order. It has a value for the first 500g, and additional value for each additional 500g. So if a item's weight is 100g, the shipping fee for 5pcs is just the same as that for only 1pcs. You can buy more items and save the shipping fee.

About Customs Taxes

Import duty is what your country customs will charge you when your package passes through your country customs. It's always buyer's responsibilities to clear customs and pay the relevant custom duties. So dear customer, your package import duty will be responsible by importer yourself, we are not responsible for the import duty. Because we have no idea about your importing country's tariff policy and can not confirm the customs cost.
automan.co doesn't add the import duty in our product price or our shipping cost.

About Payment

We gladly accept payment through PayPal for transaction amount less than 3000.00USD. You can directly make payment with your international credit card such as MasterCard, Visa, etc. You can also select a suitable payment method in the "payment" page.

Replacement and Refund Policy

1. In which situation we accept the return

We promise to obey the return policy when the item has the problem bellow, but you must sent back the item after we knowing your problem and what you want us to do.

First, the product have quality problem. It can not work once you receive it or it encounter crash in delivery causing you can not use it. This situation we will return full refund.

Second, in some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Third, you order a wrong item and negotiate with our customer service to exchange for a right product, this exchange policy is also for you. But you need pay the shipping cost to us as well as return to you.

Fourth, if we miss-shipped the items, we will be responsible for an item exchange and any shipping fees. If you choose this, you can also return the product and get a full refund plus the shipping and handling fee, but you must make sure to sent it back through ordinary airmail.

2. In which situation we do not accept the return

Please check detail before you purchase on automan.co If you have any doubt, please check with our customer service, you can get our customers service information from our website.

First, If you order wrong item by yourself, or you found it is not you want to order (not quality problem), we will not provide return policy to you, please aware of this.

Second, If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

3.Return for exchange item

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and undertake the shipping cost for you ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.
Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.

Notice for shipping options: When you confirm to return the items to us, please use ordinary airmail or EMS to return it, and write ship to the address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.

 
Shipping Warranty:

We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.


DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.

If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email.


Warrany Police:

Problem Details Warranty Time Treatment Responsibility for Charge Remark
Quality Problem within 7 days after receiving package Buyer: Submit a complaint(Mail to sales@uobd2.net ) and Return the items to Seller's assigned address by EMS or Post. Return Ship cost: Seller Any costs because of customer's wrong operation leads to return will be responsible by the buyers.
Resend ship cost: Seller
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) Repair Charge: Seller
Replace Parts Charge: Seller
within 8-14 days after receiving package Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing Return Ship cost: Buyer
Resend ship cost: Seller
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) Repair Charge: Seller
Replace Parts Charge: Seller
within 15 days to 1 year after receiving package Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing Return Ship cost: Buyer
Resend ship cost: Buyer
Seller: Repair it. Repair Charge: Seller
Replace Parts Charge: Buyer
Lost in the delivery 30 days after shipping Buyer: Submit proof to seller New Product Cost: Seller
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer Resend Ship Cost: Seller
Customs Problem 30 days after shipping Buyer: Finish customs clearance when import Customs duties or agent fees: Buyer
Seller: Try to help buyer to finish customs clearance but not responsible on this.
Delivery Problems:
broken,incomplete,
wrong address
within 7 days after receiving package Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. Return Ship cost: Buyer
Resend ship cost: Buyer
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. Repair Charge: Seller
Replacement Charge: Buyer
Received wrong Items within 3 days after receiving package Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days Return Ship cost: Seller
Seller: Arrange shipment for the correct items Resend ship cost: Seller
Man-made Damage: such as update machine online, dismantle the equipment, and so on within 1 year Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post Return Ship cost: Buyer
Resend ship cost: Buyer
Repair Charge: Buyer
Replacement Charge: Buyer
Note: 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy.
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission.
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.
4. The Warranty Policy fits for all products except some products which state the warranty specially in description.


Warranty Item

Main Unit for Equipment 1 year warranty
Machine peripheral equipments and wire No warranty
Car diagnostic laptop 3 months
Data Hard Disk No warranty
Car software No warranty
Consumables No warranty
 

Products Warranty

Warranty: the guarantee of our most products is one year. Before shipping out, all goods have been double verified by Automan.co. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from uobd2.net, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.

 

 




About Us | FAQ | Payment | Policy | Contact us

Copyright 漏2015  Shenzhen Automan Technology Co., Ltd. A Professional OBD Manufacturer. All rights reserved.
Address:LongHua District ShenZhen,China (P.C.:518112)                 E-Mail:automan88@live.cn